Call Analytics Software Video Information!
See why is beneficial to having Call Analytics for your day-to-day operations.
Call Analytics
Although call analytics is a relatively new technology, it is gaining in popularity due to the benefits it provides businesses. Call analytics allows you to track and monitor the activity on your phone lines, including the number of calls received, the length of each call, and the amount of time spent on hold. This information can help you to identify areas where your business needs improvement and make changes that will improve your customer service. Additionally, call analytics can provide insights into how customers are interacting with your company, what products or services they are interested in, and how best to reach them. If you’re looking for a way to improve your customer service and marketing efforts, then call analytics is definitely worth considering.
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Track Your Online Advertising With Call Analytics!
Call Analytics is a great tracking application for Home Service companies who want to track all lead sources.
What is Call Analytics
Call analytics is the process of tracking, recording, and analyzing the interactions between a business and its customers through telephone calls. Call analytics helps customer service representatives identify the most pressing customer complaints and allows them to give their customers better service.
Call analytics also helps businesses determine which services they should provide to their customers based on what they want or need. They can also use the analytics tool to track their success on the channels that bring more businesses providing useful insight to their marketing efforts.
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Benefits
Tracking and Analytics
Track your phone call conversions from your online and off-line marketing campaigns – including Ad campaigns.
Number Swapping
Automatically show your tracking phone number to the right audience. Capture the full visitor journey before and after the call.
Multi-Touch CPL Reporting
Use our Multi-Touch CPL report to tie inbound calls, text, and form data to ad spend data from Bing Ads, Facebook Ads, and Google Ads.
Create Numbers Instantly
You can create a new call tracking number in less than a minute. The call flow builder helps create custom call routing for your business.
Record Calls
The recording system is useful to qualify leads, train your staff, and improve customer service. Easily review and annotate your phone calls.
No Contract Required
We’re confident that our tracking system will help you increase sales, improve advertising, and increase quality service.
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Lite Tracking
Call Analytics Package
Measure, analyze, and prove the ROI of call-based marketing campaigns.
Includes:
- 5 local numbers
- 250 local minutes
- Call & text tracking and attribution
- Call recording and routing
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